Frequently Asked Question
Adding Shared Mailbox in Outlook
Last Updated 6 years ago
- Open Outlook and click File in the upper left hand corner
- Drop down Account Settings and select Account Settings...
- Under the first tab that says "E-Mail" with your email address, select the "Change..." icon
- Select the "More Settings..." button near the bottom
- Select the Advanced tab, and "Add..." under additional mailboxes
- Type the name of the shared mailbox you are looking to access. If it is unsure about the requested name, it will pull up a list of available options. Once selected, it should show up on the left side of your Outlook under your own email folders as a drop down option.
- Select Apply, Next >, and Finish. You can then Close the account settings box.